If 12345 fails to handle your issue three times in a row, you can consider the following steps. Firstly, make a detailed record of your complaints and the responses you received. Then, you can try to escalate the matter by contacting higher-level administrative departments or supervisory organs. You could also seek help from the media or public opinion channels to attract attention to your problem. Additionally, you can explore other complaint channels such as relevant industry associations or online complaint platforms. ????